About our health and care model

We’ve been working with clinicians, staff, patients and carers for some time to develop our Shaping a Healthier Future principles. The five main components of our draft health and care model are:

1. Personalised care
This will be at the heart of everything we do. Health and care professionals working together will support people with long-term physical and mental health conditions and complex needs to live well with their health conditions and take charge of their own care.

2. Healthier communities
Communities are the most important part of our model. We want people in every community across Bath and North East Somerset, Swindon and Wiltshire to have the information, education, resources and support available so they can live their best life.

3. Integrated local teams
When people need health or care support, local teams involving the NHS, community services, social and care workers and the third (voluntary) sector will work together in teams to provide what local people need.

4. Local specialist services
In the future, much more specialist health and care support will be available closer to where you live. Clinics that take place in hospitals today will be available in places like local health centres and on your local high street. We are investing in more equipment so that we can provide scans and blood tests in more local locations.

5. Specialist centres
Our hospitals will focus more on specialist care. Routine appointments and treatments will happen in community locations, online or over the phone. Hospitals will be for complex treatment and people who are seriously ill or injured. With less routine care happening at hospitals, specialist care will be less disrupted than it is today.

We will make this happen by:

Coordinating care. We will set up coordination teams to make sure that people can access the services they need and that all our services and teams join up properly. We want to stop people ‘falling in the cracks’ between different services.

Investing in our people. Over 34,000 people form part of our collective workforce.  We are establishing the BSW Academy which will provide our staff with the tools and training to provide the highest quality care to our local population, create a culture of excellence across our partner organisations and ensure a diverse and inclusive workforce.

Going digital by default. We will make full use of new digital technology to improve health and care for local people and communities. We know that not everyone can access or use technology and we will make sure everything we do is accessible and inclusive for our diverse communities.

Building facilities of the future. We will invest resources to improve our main hospitals, to build new community facilities and to buy more state-of-the-art equipment. All of this will allow us to provide more services in more locations, closer to where you live, in appropriate environments.

Picture1

We are doing all of this so that:

  • Everyone is empowered to live their best life.
  • When you need support, there will be local integrated teams with more to offer that is local to where you live.
  • When you need specialist support, much more of that is available locally without having to go to hospital.
  • If you do need to go to hospital, it will be easier to access and there will be less disruption like cancelled appointments or operations.